My Experience in Professional Practices in Interactive Media

What Surprised Me 

The thing that surprised me the most was that I knew that developing a presence is important and was something I was already doing but I didn’t know how much I was missing to make my presence even stronger. I had a website already but because of this class I have improved it and improved my LinkedIn account as well. I had a lot of important things missing or that needed work done and because of this class, I have improved on a lot of things concerning my professional presence. 

How Will I Apply This Class to My Professional Life 

This class has many things that will be applied to my professional life. Almost every assignment will be applied to it. My business card, research on careers, my resume, and website, just to name a few, will all help me in the future.  

Skill and Knowledge This Course Suggested I Needed  

This class taught me that I still have a lot of things to work on. One of the things that taught me that was learning that the career choices I am interested in have a lot of competition and I am going to have to set myself apart from others and gain more knowledge and skills to get the job/jobs I want. There are some technical skills that I need to learn like software to learn and how to do better research and be more efficient on my work, but a lot of the skills I need to improve on are the people skills and getting more connections in my industry and overall improving my professional presence. I also need to work on my time management skills as that is something I struggle with in general and also something this course has shown me I needed to improve. 

How Can I Improve These Skills and Knowledge 

Technical skills will be easier to improve as that will just take practice and time to learn new skills. The people skills and better professional presence will also take practice and time but will also challenge me more to put myself out there more and put myself in situations where I would use these skills. I will have to go out of my way to chase these improvements which will take longer but will be worth it in the end. There is a lot of research I could do on how to improve specific skills or find out what I need to do which I will need to look at to help prepare me for the real world and my career choice. It all just comes down to putting myself out there and putting in the work.  

An Important Thing I Learned 

The biggest thing I learned is that professional presence and connections are more important than I initially thought, making it very good that I realized this before getting into the real world.  

Something I Wish Was Included 

This isn’t really about the subject matter in the class but its how I took the class. I had to take it online in a completely different setting alone which made this class much harder and less helpful so a lot of the work and things I needed to learn were on me to learn which can be a bad thing and a good thing. There was a lot of information I missed out on having taken it online and made a class that is typically one of the more important classes because it helps set you up for after graduation less impactful because I didn’t get the full experience. Overall, my experience in this class was okay, I just wish I didn’t have to take it online like I did. 

The Power of User Research 

Creating good products isn’t just about having good ideas, it’s about understanding your users and their needs. User research is a vital part of the user experience design process that guides designers and product teams toward creating solutions that solve real problems. It is typically done at the start of a project and consists of different types of research methods to gather data and feedback. When using this approach, designers can identify exactly what their users want, what issues they have, and what would make their overall experience better, making sure that decisions are based on real insights rather than assumptions or guesswork. 

What is User Research? 

User experience research is the systematic study of your users to gather insights that will guide the design process. During the user research phase, UX designers and/or researchers use various methods to gather data about their users. With user research, you discover who you are designing for and why, what problems your users encounter, and what your users need and/or want from your product or service. 

Types of User Research Methods 

User research usually falls into two main types of research methods

Qualitative Research 

This type of research aims to capture how your users think and feel about their experiences with a particular product or service, while also uncovering their motivations and behaviors. It includes: 

  • User Interviews: One-on-one conversations with users to understand their thoughts, feelings, and experiences. 
  • Field Studies: Observations done in the users’ natural environment to see how they interact with products. 
  • Focus Groups: Group discussions that provide insights into user needs and perspectives. 
  • Contextual Inquiry: Observing and interviewing users in their work environment. 

Quantitative Research 

This type of research involves collecting numerical data and analyzing it to identify patterns and trends, providing statistical insights. It includes: 

  • Analytics: Analyzing user behavior through website or app usage data. 
  • Surveys: Gathering numerical data about user preferences and behaviors. 
  • A/B Testing: Comparing different versions of a design to see which performs better. 
  • Heat Mapping: Visualizing where users click and interact with product interfaces. 

When to Conduct User Research 

Conducting user research is more impactful the earlier you do it. It is valuable throughout the whole design process, but it is the most effective when done at the start because it allows you to understand the users’ needs and wants before the design begins. With that said, doing research at all the stages will prove just as useful when designing a product. It will help validate any design decisions being made and allow you to change anything you want to change based on user feedback. It could also be useful to get some insight into how users interact with the final product to see if your product is successful. 

The Benefits of User Research 

  1. Saving Time and Money 

Some people might think that skipping research will actually save you more time and money, but it won’t. Skipping research could potentially lead to greater and more expensive problems later. Identifying problems early by using research is much more cost-effective than having to scrap your whole product and start from scratch. 

  1. Better Decision Making 

Conducting user research allows you to base your designs on actual data and insights about your users instead of relying on guesswork and assumptions. This makes sure you are designing with your users in mind which helps designers focus on solving the right problems. 

  1. Builds User Empathy and Satisfaction 

It is about putting yourself in the users’ shoes and understanding how they might experience your product. When you understand your users’ needs and wants, you can create products that truly benefit them and products they will like. 

  1. Leads to a Better Product 

Conducting good user research is essential if you want good UX. Understanding what your users need and want allows you to provide them with a better experience overall when using your product or service. Without investing in user research, creating a product that truly caters to the needs and wants of your users will be challenging. 

How to Get Started with User Research 

When starting, it is essential to: 

  1. Choose the Right Methods: Different methods will provide different insights. You need to determine what kind of data will be most useful for you and your goals. 
  1. Use Tools: You want to make sure you have the right tools and software for recruiting participants, conducting user research, and analyzing your data. 
  1. Turn Findings into Action: After conducting your research, you want to take out key findings and turn them into actionable insights that can inform your decision-making process for your design. 

User research isn’t just another step in the design process, it’s one of the most important ones. It is what helps you create products that users love. While it does require an investment of time, money, and resources, the information and insights gained through it are invaluable. They help designers and teams avoid costly mistakes later in the design process, create better designs, and ultimately build a great product that will truly meet the needs and wants of the user. The most successful products aren’t built through assumptions or guesswork, they are built through a deep understanding of user needs, behaviors, and preferences.  

The Power of Information Architecture 

In the digital landscape we interact with daily, some websites and apps feel easy to use, while others leave us lost and frustrated. The reason for this is often because of the Information Architecture (IA). IA is very important but also an overlooked aspect of design. IA is the practice of organizing and structuring content in digital products and systems, like websites or apps, in a way that is easy for users to use and understand. In today’s world, where users are bombarded with information at every turn, effective IA is becoming more and more important. It’s not just about aesthetics, it’s about making the information accessible, understandable, and user-friendly. 

What is Information Architecture?

IA is the practice of organizing content to make it easy to understand. It serves as the behind-the-scenes framework that helps users find what they are looking for by laying out content like websites and apps in a clear and concise way.  

At its core, IA is about making sense of the vast amount of information given. It is like being a librarian for digital information, categorizing and arranging information so that users can find what they need efficiently. Good IA anticipates what the users need and creates clear ways for users to find what they are looking for, which makes the overall experience much better. 

IA Building Blocks

The foundation of Information Architecture consists of 4 main components: 

  1. Organization Systems: This involves categorizing and grouping information to make the product easy to use. 
  1. Labeling Systems: These are the words or icons that are used to represent information. They help distinguish what users will find in different sections of the product. 
  1. Navigation Systems: This is how users move throughout the product. It includes menus, search functions, and other tools that will help users navigate the product and find what they are looking for. 
  1. Search Systems: While this is a part of navigation, it deserves its own spot. A well-designed search function can make navigating through the product much more efficient, especially on sites or apps that have a lot of content.  

These building blocks work together to make the product user-friendly. With a foundation that includes these building blocks, designers can create products that are easy to understand and easy to navigate, regardless of how complex or how much information they have. 

IA Best Practices and Implementation

In order to create effective Information Architecture, designers should follow these practices and techniques

  1. Get to know your audience: Understand the users’ needs through various research methods. 
  1. Create a hierarchy that is clear: Organize the information from general to specific, which involves creating visual representations of a website’s structure and content. 
  1. Use labeling: Group and label your information into categories to make it easier for users to find what they need. 
  1. Content Inventory: Review all content to make sure it is organized and accessible. This helps in creating a structure that is user-friendly. 

By applying these practices and techniques, designers can create effective information structures that enhance user experience. This approach can help make sure that the final product is well-organized but also made with the users’ needs and expectations in mind.  

The Impact of IA on User Experience

Good Information Architecture enhances user experience in many different ways: 

  1. Well-structured IA makes it easier for users to locate the information they need efficiently, which increases user satisfaction. 
  1. When content is well-organized, users can complete their tasks more efficiently, which saves a lot of time and leads to a more positive interaction with the product.  
  1. When users can go through a website or app without complications and at ease, they are more likely to have a positive experience. 
  1. A product that is structured well can often appear more trustworthy and can help build trust with the brand that is behind the product. 

By focusing on creating good IA, designers can greatly improve the overall user experience. 

Challenges in IA

IA has many challenges in today’s world. Managing information without making the users feel overwhelmed is a big challenge, especially when you must cater to many different groups of people where they all have different needs. The evolution of content needs systems that are flexible and can adapt quickly. Designers must also try to balance the goals for the business with the needs of the users, creating an IA that can serve both.  

Organizing your content with the use of IA is very important to make sure you don’t have navigation issues where your users can’t find what they are looking for or take too long to find it. Designers want it to be as user-friendly and efficient as possible, but this continues to be a challenge as digital products grow in complexity and scale. 

The Future of IA

Technology is always evolving and so is Information Architecture. AI is something that is expected to change how we organize and access information, hopefully making it even more efficient. Augmented and virtual reality will also change IA to develop new ways of presenting information in 2D and 3D digital environments. These trends will shape IA’s role in making digital information even more accessible and useful. 

Overall, IA plays a very important role in the digital landscape that we interact with on a day-to-day basis. By thoughtfully organizing content, IA not only makes information more understandable and efficient but also makes it overall more user-friendly and accessible. Prioritizing good IA will be essential for creating user-friendly products. The integration of AI and virtual reality will change how we structure and access information even more. Ultimately, the distinction between good IA and bad IA can be the deciding factor in a products success.